The key piece of equipment, an external hard drive, was completely wet, and it was shorted. Since it was a proprietary piece of equipment, I could not recover it myself. I sent the drive to the Capsicum… I received a new drive three days later with every single file recovered and in perfect working order.

It is very seldom that I come across a service organization that possesses just the right blend of personality and tech but you guys seem to have nailed it.

Your "velvet glove" professionalism, commitment to customer service, and law enforcement experience saved the day...As you know, our board consists of mostly high-profile Fortune 100 CEOs...Thank you for flying around the globe, treating our board members like royalty, responding to many last minute requests and of course for the impeccable quality of your work.

I have no doubt whatsoever that Capsicum's forensic expertise was as critical in discovering the "plundering" of our client's computer files as it was in enabling us to take a commanding litigation position and arming us with all the information we needed to negotiate a strong settlement...